The Skills Malaysia INVITE Ticketing and Reservation course is specially designed for trainees that wish to pursue a career as a reservation and ticketing staff in a travel agency or airlines. The task relates with daily reservation processes as well as servicing guest needs and queries.
Career opportunities can be found in the following industries - tourism marketing, hotel marketing, travel marketing, airlines operations, tour and travel industry and tourism promoting industries such as eco-tourism and medical tourism.
|
|
|
Certification / Awards
Assessment may be conducted through oral, written and practical methods.
Upon completion of this course, students will receive the following Certificates and Diplomas:
- Malaysian Skills Certificate – Reservation and Ticketing Clerk (Level 1)
- Malaysian Skills Certificate – Reservation and Ticketing Coordinator (Level 2)
- Malaysian Skills Certificate – Reservation and Ticketing Supervisor (Level 3)
| COURSE | Reservation and Ticketing Supervisor (INVITE II) |
| AWARD |
|
| DURATION | 24 months, including 12 - 24 weeks internship training |
| TUITION FEES | USD 8,464 (RM 26,200)
|
| HOSTEL FEES | 2 years: RM 5,200 (USD 1,716) |
| ENTRY REQUIREMENTS |
|
| TRAINING CENTRE LOCATION |
|
COURSE MODULES | |
|---|---|
| Customer service | Human capital development |
| Travel quotation | Customer service |
| Activate reservations | Maintenance activities |
| Prepare / Document reports | Floral decoration activities |
| Public relations | |
| Administrative functions | |
Source: Skills Malaysia INVITE
0 comments:
Post a Comment