Food and beverage workers are the customer service front liners in restaurants, coffee shops and other food service establishments. They greet customers, escort them to their seats and hand them menus, take food and drink orders, and serve food and beverages. Food and beverage staffs also answer questions, explain menu items, keep tables and dining areas clean and set the table for new diners.
The Skills Malaysia INVITE Food and Beverage course provides students with training that enables them to profitably manage a food service operation and satisfy guests. Trainees will learn how to give guests the highest priority with detailed planning, implementation and evaluation of a food and beverage operation.
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Certification / Awards
Assessment may be conducted through oral, written and practical methods.
Upon completion of this course, students will receive the following Certificates and Diplomas:
- Malaysian Skills Certificate – Food and Beverage Waiter (Level 1)
- Malaysian Skills Certificate – Food and Beverage Captain (Level 2)
- Malaysian Skills Certificate – Food and Beverage Supervisor (Level 3)
| COURSE | Food and Beverage Captain (INVITE I) | Food and Beverage Supervisor (INVITE II) | Food and Beverage Supervisor (INVITE IV) |
| AWARD | Certificate Levels 1 & 2 (Malaysian Skills Certificate) Skills Proficiency Award (City & Guilds, UK) | Certificate Levels 1, 2 & 3 (Malaysian Skills Certificate) Diploma in Business Skills (City & Guilds, UK) | Certificate Levels 1, 2 & 3 (Malaysian Skills Certificate) Skills Proficiency Award / Certificate / Diploma in Business Skills (City & Guilds, UK) |
| DURATION | 12 months, including 12 weeks internship training | 24 months, including 12 - 24 weeks internship training | 24 - 36 months Classroom training and Internship to take place concurrently Classroom training: 3 - 4 days/week Internship: 2 - 3 days/week |
| TUITION FEES | Total: USD 5,436 (RM 16,200) Application Fee: USD 99 Int’l Student Admin. Fee: USD 957 Course & Exam Fees: USD 4,290 | Total: USD 8,464 (RM26,200) Application Fee: USD 99 Int’l Student Admin. Fee: USD 957 Course & Exam Fees: USD 7,590 | Total: USD 8,464 (RM 26,200) Application Fee: USD 99 Int’l Student Admin. Fee: USD 957 Course & Exam Fees: USD 7,590 |
| HOSTEL FEES | 1 year: RM 2,800 (USD 924) | 2 years: RM 5,200 (USD 1,716) | 2 years: RM 5,200 (USD 1,716) 3 years: RM 7,600 (USD 2,508) |
| ENTRY REQUIREMENTS |
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| TRAINING CENTRE LOCATION |
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COURSE MODULES | |
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| Service operating equipment preparation | Handle guest complaint |
| Side station preparation | Manage guest confirmation and cancellation |
| Linen and table setup | Update guest request |
| Beverage preparation (hot beverage, non-alcoholic beverage) | Update reservation floor plan |
| Guest order preparation | Executive lounge and table service |
| Table setting adjustment | Executive wine service |
| Operating equipment function checks | Executive tobacco service |
| Opening and closing inventory | Executive butler service |
Source: Skills Malaysia INVITE
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