A chambermaid is someone who makes beds and does the general cleaning of bedrooms, usually in hotels or resorts.
The Skills Malaysia INVITE Chambermaid programme provides students with an overview of the profession and its role in relation to other teams within a lodging establishment.
Areas of focus include safety and security issues and productive cleaning practices.
Career opportunities would be in the hotel and resort industry. Graduates of this course will be able to serve customers with a professional and warm attitude.
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Certification / Awards
Assessment may be conducted through oral, written and practical methods.
Upon completion of this course, students will receive the following Certificates and Diplomas:
- Malaysian Skills Certificate – Chambermaid (Level 1)
- Malaysian Skills Certificate – Senior Chambermaid (Level 2)
- Malaysian Skills Certificate – Housekeeping Supervisor (Level 3)
| COURSE | Senior Chambermaid (INVITE I) | Housekeeping Supervisor (INVITE II) | Housekeeping Supervisor (INVITE IV) |
| AWARD | Certificate Levels 1 & 2 (Malaysian Skills Certificate) Skills Proficiency Award (City & Guilds, UK) | Certificate Levels 1, 2 & 3 (Malaysian Skills Certificate) Diploma in Business Skills (City & Guilds, UK) | Certificate Levels 1, 2 & 3 (Malaysian Skills Certificate) Skills Proficiency Award / Certificate / Diploma in Business Skills (City & Guilds, UK) |
| DURATION | 12 months, including 12 weeks internship training | 24 months, including 12 - 24 weeks internship training | 24 - 36 months Classroom training and Internship to take place concurrently Classroom training: 3 - 4 days/week Internship: 2 - 3 days/week |
| TUITION FEES | Total: USD 5,436 (RM 16,200) Application Fee: USD 99 Int’l Student Admin. Fee: USD 957 Course & Exam Fees: USD 4,290 | Total: USD 8,464 (RM26,200) Application Fee: USD 99 Int’l Student Admin. Fee: USD 957 Course & Exam Fees: USD 7,590 | Total: USD 8,464 (RM 26,200) Application Fee: USD 99 Int’l Student Admin. Fee: USD 957 Course & Exam Fees: USD 7,590 |
| HOSTEL FEES | 1 year: RM 2,800 (USD 924) | 2 years: RM 5,200 (USD 1,716) | 2 years: RM 5,200 (USD 1,716) 3 years: RM 7,600 (USD 2,508) |
| ENTRY REQUIREMENTS |
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| TRAINING CENTRE LOCATION |
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COURSE MODULES | |
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| Basic function and responsibilities of housekeeping | Cleaning vanity sink and mirror |
| Areas of responsibility | Turn down service |
| Cleaning process | Importance of routine |
| Pre-work preparation | Straightening a room |
| Entering the guest room | Respond to guest complaints |
| Guest room cleaning | Terminologies |
| Make-up room procedure | Acronyms |
| Proper cleaning solutions and tools | Safety SOP |
| Cleaning the bathroom | Hotel terminologies |
| Cleaning the toilet | |
Source: Skills Malaysia INVITE
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